News

Online EFTPOS now available!

We’re pleased to announce that in addition to credit card payments (Visa, Mastercard & American Express), we now welcome payments via Online EFTPOS! Online EFTPOS gives you a safe and easy method to complete a bank transfer payment for your Quic Broadband service, simply by entering your mobile number at checkout and approving the payment through your internet banking app.… Read More »Online EFTPOS now available!

October 2023 price increases

The announcement no-one wants to hear – so let’s keep this short and sweet (well, as “sweet” as a price increase can be…) While we maintain a policy of keeping our prices as low as possible in our self-service model, unfortunately due to rising direct costs from LFCs (local fibre companies), we must increase our pricing accordingly. Effective from 1st… Read More »October 2023 price increases

Chorus Hyperfibre ONT self-upgrade trial

Currently every new Hyperfibre connection requires a technician visit to replace the existing Chorus GPON ONT with a Hyperfibre ONT. Both Quic and Chorus believe that many of our customers could complete this work without a technician visit, especially those with a connectorised Internal Termination Point (used for Chorus 3rd and 4th generation GPON ONTs). If this is correct, the… Read More »Chorus Hyperfibre ONT self-upgrade trial

Quic Status Page

In a series of improvements from customer feedback, we’ve now improved our network status page and incident reporting, to keep you informed of when things aren’t working as they should be. As much as we strive, plan, and work hard to ensure a reliable service all the time, the reality is that no-one can claim 100% uptime, and 💩 does… Read More »Quic Status Page

Decreased South Island latency with CHC-IX

Quic is pleased to announce the reduction of latency for many services to our South Island customers, with the introduction of Quic’s routes being announced across the NZIX CHC-IX Christchurch internet exchange! This will result in lower latency to many providers who peer at CHC-IX, including Cloudflare, Fastly, Devoli, Vocus and Voyager, just to name a few! If you’re one… Read More »Decreased South Island latency with CHC-IX

Our referral program just got better!

Referrals are the lifeblood of a business, and Quic is no different! We’ve been humbled by the number of our awesome Quic customers who are loving our service so much, they’re referring others! 🤗 Previously, our refer a friend program, open to all customers on the Quic account dashboard, has offered a $50 credit to the referrer for any new… Read More »Our referral program just got better!

What makes up our pricing?

Part of our cause here at Quic is being as open and transparent as we can with our services. This can be seen in all we do, from giving you insight into our upcoming maintenance and/or incidents, or our current network traffic volumes on our status page, or with giving you access to your ONT diagnostic testing. We believe that… Read More »What makes up our pricing?