The announcement no-one wants to hear – so let’s keep this short and sweet (well, as “sweet” as a price increase can be…) While we maintain a policy of keeping our prices as low as possible in our self-service model, unfortunately due to rising direct costs from LFCs (local fibre companies), we must increase our pricing accordingly. Effective from 1st… Read More »October 2023 price increases
Currently every new Hyperfibre connection requires a technician visit to replace the existing Chorus GPON ONT with a Hyperfibre ONT. Both Quic and Chorus believe that many of our customers could complete this work without a technician visit, especially those with a connectorised Internal Termination Point (used for Chorus 3rd and 4th generation GPON ONTs). If this is correct, the… Read More »Chorus Hyperfibre ONT self-upgrade trial
Part of our cause here at Quic is being as open and transparent as we can with our services. This can be seen in all we do, from giving you insight into our upcoming maintenance and/or incidents, or our current network traffic volumes on our status page, or with giving you access to your ONT diagnostic testing. We believe that… Read More »What makes up our pricing?