Having now received confirmation from all involved LFCs (Chorus, TFF, Enable & Northpower), we’re pleased to confirm upcoming speed increases to Quic’s plans under the Big Fibre Boost campaign. This will mean the below speed increases for some of our plans: These speed increases will be completed throughout June 2025, and completed by the end of that same month, and… Read More »Big Fibre Boost speed increases
Announced today, ASUS has released firmware updates for a range of routers which addresses a critical software vulnerability allowing remote attackers to log in to publicly exposed devices. As there are a number of Asus routers connected on the Quic network, we wanted to post a quick PSA to ensure everyone is aware to download and install the latest updates… Read More »PSA: Critical ASUS Firmware Update
The announcement no-one wants to hear – so let’s keep this short and sweet (well, as “sweet” as a price increase can be…) While we maintain a policy of keeping our prices as low as possible in our self-service model, unfortunately due to rising direct costs from LFCs (local fibre companies), we must increase our pricing accordingly. Effective from 1st… Read More »October 2023 price increases
Currently every new Hyperfibre connection requires a technician visit to replace the existing Chorus GPON ONT with a Hyperfibre ONT. Both Quic and Chorus believe that many of our customers could complete this work without a technician visit, especially those with a connectorised Internal Termination Point (used for Chorus 3rd and 4th generation GPON ONTs). If this is correct, the… Read More »Chorus Hyperfibre ONT self-upgrade trial
Part of our cause here at Quic is being as open and transparent as we can with our services. This can be seen in all we do, from giving you insight into our upcoming maintenance and/or incidents, or our current network traffic volumes on our status page, or with giving you access to your ONT diagnostic testing. We believe that… Read More »What makes up our pricing?