This has been one of our highly requested features, and we’re glad to deliver – and is available in your portal now. One note is if you’ve requested rDNS manually from us in the past, it won’t be showing in the portal – but feel free to add it, it’ll just overwrite any existing record for your IP. 😊 Some screengrabs… Read More »Self-service rDNS is here!
We’re pleased to announce that in addition to credit card payments (Visa, Mastercard & American Express), we now welcome payments via Online EFTPOS! Online EFTPOS gives you a safe and easy method to complete a bank transfer payment for your Quic Broadband service, simply by entering your mobile number at checkout and approving the payment through your internet banking app.… Read More »Online EFTPOS now available!
The announcement no-one wants to hear – so let’s keep this short and sweet (well, as “sweet” as a price increase can be…) While we maintain a policy of keeping our prices as low as possible in our self-service model, unfortunately due to rising direct costs from LFCs (local fibre companies), we must increase our pricing accordingly. Effective from 1st… Read More »October 2023 price increases
Currently every new Hyperfibre connection requires a technician visit to replace the existing Chorus GPON ONT with a Hyperfibre ONT. Both Quic and Chorus believe that many of our customers could complete this work without a technician visit, especially those with a connectorised Internal Termination Point (used for Chorus 3rd and 4th generation GPON ONTs). If this is correct, the… Read More »Chorus Hyperfibre ONT self-upgrade trial
In a series of improvements from customer feedback, we’ve now improved our network status page and incident reporting, to keep you informed of when things aren’t working as they should be. As much as we strive, plan, and work hard to ensure a reliable service all the time, the reality is that no-one can claim 100% uptime, and 💩 does… Read More »Quic Status Page
In perhaps one of our most requested features, we’re pleased to announce we have launched Static IPv6 subnets, and static IPv6 is now available here at Quic Broadband! This new service is linked to our existing static IPv4 addon, meaning that any time a static IPv4 address is added to a service, either by our monthly or one-off addons, you’ll… Read More »Static IPv6 subnets are here!
Not often we hear of price decreases in today’s times – so prepare for some good news! Effective from today, our lowest “Walker” plan, offering up to 50Mbps download and 10Mbps upload, with uncapped data has had a price reduction! Previously, this plan was $59 per month, and has now been reduced to just $56 per month! Existing customer on… Read More »Price decrease for our lowest plan!
Quic is pleased to announce the reduction of latency for many services to our South Island customers, with the introduction of Quic’s routes being announced across the NZIX CHC-IX Christchurch internet exchange! This will result in lower latency to many providers who peer at CHC-IX, including Cloudflare, Fastly, Devoli, Vocus and Voyager, just to name a few! If you’re one… Read More »Decreased South Island latency with CHC-IX
Referrals are the lifeblood of a business, and Quic is no different! We’ve been humbled by the number of our awesome Quic customers who are loving our service so much, they’re referring others! 🤗 Previously, our refer a friend program, open to all customers on the Quic account dashboard, has offered a $50 credit to the referrer for any new… Read More »Our referral program just got better!
Hyperfibre has arrived at Quic! Just in time for Christmas, we’re stoked to announce our launch of Hyperfibre services! 🙌 This has been one of our most highly requested new services by far, and we’re pleased to be able to start offering Hyperfibre with the 2Gbps speed profile, and 4Gbps speed profile coming soon. We are offering the below new… Read More »Hello, Speed Demons! 🚀