Service Status

🚦 Current Network Status

Click the button below to be taken to the Quic Broadband status page, where you can view current incidents, upcoming maintenance, past incidents and subscribe to updates:

For information on LFC specific outages, please refer to the below status pages.

🔧 LFC Network Events

Along with maintenance we perform on the Quic network, LFCs (Local Fibre Companies, e.g. Chorus) regularly perform maintenance and occasionally have unplanned incidents impacting service.

Inside your Quic account portal, you can see any current LFC Network Events impacting your services under the Support menu. We’ll also email you anytime there is an active incident, and any updates from the LFC.

📊 Current Network Load

We’re all about being as open as we can – check out our current network loading below (updated every 5 minutes).
If any links below are red, the link is classed as congested – don’t sweat, our engineers will be well aware and working on fixing as soon as possible.

What do the colours mean?
The colours on our network links indicate the current average throughput passing through the link. Our business rules are:
Green & under = All OK!
Yellow = Ensure link is being actively monitored. If throughput sustained, start upgrade plan.
Orange = If sustained, start urgent upgrade plan
Red = Network capacity alert. Determine & isolate cause.

Nothing here?

If all is okay on our status page, there’s likely no issues with the Quic network. Check our support page if you’re having trouble!