With thanks to recent customer feedback, we understand there are situations for some of our customers who have multiple services under a single Quic account, to have these billed to seperate payment methods, or different credit cards. We’re pleased to unveil that this is now possible, and live in your Quic account portal. Under the “Billing” menu, there is now… Read More »New portal feature – per service payment methods
In a small but very useful update, our portal now features two new functionalities now active under the “Support” navigation menu. These are: That’s all for this update! Stay tuned for more updates from us soon.
We sincerely and deeply regret the inconvenience caused to our customers as a result of the disruption of connectivity services this week. Our network is operational – if you are without connectivity still, please turn off your fibre ONT for no less than 10 minutes, power back on and wait up to 5 minutes for connectivity to re-establish. Please review… Read More »This weeks network outage