With thanks to recent customer feedback, we understand there are situations for some of our customers who have multiple services under a single Quic account, to have these billed to seperate payment methods, or different credit cards. We’re pleased to unveil that this is now possible, and live in your Quic account portal. Under the “Billing” menu, there is now… Read More »New portal feature – per service payment methods
In a small but very useful update, our portal now features two new functionalities now active under the “Support” navigation menu. These are: That’s all for this update! Stay tuned for more updates from us soon.
It’s finally here! 🎉 In what has without a doubt been the most highly requested feature since our inception, DHCP authentication is now available! This has been a significant undertaking and has resulted in a complete overhaul of our circuit authentication systems. The eagle eyed of you may have already picked up changes in how your service looks in your… Read More »DHCP/IPoE Authentication is here!
This has been one of our highly requested features, and we’re glad to deliver – and is available in your portal now. One note is if you’ve requested rDNS manually from us in the past, it won’t be showing in the portal – but feel free to add it, it’ll just overwrite any existing record for your IP. 😊 Some screengrabs… Read More »Self-service rDNS is here!
We’re pleased to announce that in addition to credit card payments (Visa, Mastercard & American Express), we now welcome payments via Online EFTPOS! Online EFTPOS gives you a safe and easy method to complete a bank transfer payment for your Quic Broadband service, simply by entering your mobile number at checkout and approving the payment through your internet banking app.… Read More »Online EFTPOS now available!
In a series of improvements from customer feedback, we’ve now improved our network status page and incident reporting, to keep you informed of when things aren’t working as they should be. As much as we strive, plan, and work hard to ensure a reliable service all the time, the reality is that no-one can claim 100% uptime, and 💩 does… Read More »Quic Status Page
In perhaps one of our most requested features, we’re pleased to announce we have launched Static IPv6 subnets, and static IPv6 is now available here at Quic Broadband! This new service is linked to our existing static IPv4 addon, meaning that any time a static IPv4 address is added to a service, either by our monthly or one-off addons, you’ll… Read More »Static IPv6 subnets are here!
Are you a Quic customer and loving Quic Broadband? Want to share the experience with your friends? Quic now has a refer a friend program! You can now earn a $50 credit on your account for every new customer you refer to Quic who uses your unique referral link. Once a referred customer is signed up, you’ll receive $50 as… Read More »Refer a friend!