It’s that time of year again – where we all look forward to carving out some time to spend with those most important to us all. A huge thank you for your incredible support and trust in us this past year! It’s been an absolute delight empowering you with our connectivity each and every day. 2024 has been a massive… Read More »A merry 2024 (quic)mas
Another year has quickly flown by, with continued inflation, raising the prices of our underlying costs from all our suppliers and vendors. While our policy continues to be keeping our plan pricing as low as possible, the nature of rising costs which we’ve all experienced means we need to realistically raise our pricing to account for the increases in costs… Read More »November 2024 price changes
Thanks to our continued growth in the Wellington region and lower North Island, we’ve been hard at work setting up Wellington as a new full point of presence for the Quic network. While we provide service nationally across the country, a full point of presence in a new location is a significant step, and offers numerous benefits to users connecting… Read More »Our Wellington PoP is here!
Join us this Friday 6th September as we host our first virtual game night! Not only will you get to see us likely lose in a bunch of virtual games, but you can take part too, as we make our way through the Jackbox collection of games, including Drawful, Job Job, Push the Button, Lie Swatter and more! All playable… Read More »Quic’s first virtual game night!
Since Quic’s inception, we’ve been humbled by the support and community built around Quic, so we’ve decided to open our community up to an even larger audience of tech-centric users! For all Quic customers, we now have a Discord available to communicate as a community – discussing everything from your latest tech projects, through to troubleshooting, tips, service updates and… Read More »Quic’s Discord community is open!
Announced today, ASUS has released firmware updates for a range of routers which addresses a critical software vulnerability allowing remote attackers to log in to publicly exposed devices. As there are a number of Asus routers connected on the Quic network, we wanted to post a quick PSA to ensure everyone is aware to download and install the latest updates… Read More »PSA: Critical ASUS Firmware Update
Did you know there are secret “features” hidden around the Quic website? 🤐 These little easter-eggs are a good bit of fun, mixing a multi-layered technical challenge with a reward at the end! If you think you’ve found something that looks a little out of place somewhere on the website, perhaps dig a little deeper and see if there’s something… Read More »Sshhh… Hidden secrets
With thanks to recent customer feedback, we understand there are situations for some of our customers who have multiple services under a single Quic account, to have these billed to seperate payment methods, or different credit cards. We’re pleased to unveil that this is now possible, and live in your Quic account portal. Under the “Billing” menu, there is now… Read More »New portal feature – per service payment methods
In a small but very useful update, our portal now features two new functionalities now active under the “Support” navigation menu. These are: That’s all for this update! Stay tuned for more updates from us soon.
We sincerely and deeply regret the inconvenience caused to our customers as a result of the disruption of connectivity services this week. Our network is operational – if you are without connectivity still, please turn off your fibre ONT for no less than 10 minutes, power back on and wait up to 5 minutes for connectivity to re-establish. Please review… Read More »This weeks network outage