Our team, and the team over at Geekzone would love to share some time with you and thank you for you support over the last year. We’ll be holding an event at a production datacentre in Hamilton on Saturday 6th April at 12pm (midday). This unique event, blending technology with social interaction, promises an insider’s look at a functioning data… Read More »Invite – Quic & Geekzone Hamilton event
It’s finally here! 🎉 In what has without a doubt been the most highly requested feature since our inception, DHCP authentication is now available! This has been a significant undertaking and has resulted in a complete overhaul of our circuit authentication systems. The eagle eyed of you may have already picked up changes in how your service looks in your… Read More »DHCP/IPoE Authentication is here!
Quic’s new network is finally here! After months of planning, an unsuccessful initial migration attempt, a rollout rethink and a subsequent two maintenance windows completed, Quic has officially moved all connections onto its highly anticipated new network! With Quic Broadband only making a bang in the market in 2023, we experienced what can only be described as explosive growth in… Read More »Our new network is here!
Two-Factor Authenticartion is now live within your Quic account portal to offer enhanced security for your account and services! To setup Two-Factor Authentication, simply login to your account, click your name in the top-right and select “Two-Factor Authentication” Once in the Two-Factor Authentication page, you can then proceed to enable via three different methods, being: With multiple options available, including… Read More »Two-Factor Authentication is here – be in to win!
This has been one of our highly requested features, and we’re glad to deliver – and is available in your portal now. One note is if you’ve requested rDNS manually from us in the past, it won’t be showing in the portal – but feel free to add it, it’ll just overwrite any existing record for your IP. 😊 Some screengrabs… Read More »Self-service rDNS is here!
We’re pleased to announce that in addition to credit card payments (Visa, Mastercard & American Express), we now welcome payments via Online EFTPOS! Online EFTPOS gives you a safe and easy method to complete a bank transfer payment for your Quic Broadband service, simply by entering your mobile number at checkout and approving the payment through your internet banking app.… Read More »Online EFTPOS now available!
The announcement no-one wants to hear – so let’s keep this short and sweet (well, as “sweet” as a price increase can be…) While we maintain a policy of keeping our prices as low as possible in our self-service model, unfortunately due to rising direct costs from LFCs (local fibre companies), we must increase our pricing accordingly. Effective from 1st… Read More »October 2023 price increases
Currently every new Hyperfibre connection requires a technician visit to replace the existing Chorus GPON ONT with a Hyperfibre ONT. Both Quic and Chorus believe that many of our customers could complete this work without a technician visit, especially those with a connectorised Internal Termination Point (used for Chorus 3rd and 4th generation GPON ONTs). If this is correct, the… Read More »Chorus Hyperfibre ONT self-upgrade trial
In a series of improvements from customer feedback, we’ve now improved our network status page and incident reporting, to keep you informed of when things aren’t working as they should be. As much as we strive, plan, and work hard to ensure a reliable service all the time, the reality is that no-one can claim 100% uptime, and 💩 does… Read More »Quic Status Page
In perhaps one of our most requested features, we’re pleased to announce we have launched Static IPv6 subnets, and static IPv6 is now available here at Quic Broadband! This new service is linked to our existing static IPv4 addon, meaning that any time a static IPv4 address is added to a service, either by our monthly or one-off addons, you’ll… Read More »Static IPv6 subnets are here!